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Derginin Adı:
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European Researcher
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Cilt:
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2014/14
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Sayı:
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75
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Makale Başlık:
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Implementation of ISO 9001:2008 & Standards for Accreditation at Private University in Bosnia And Herzegovina
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Makale Alternatif Dilde Başlık:
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Alternatif dilde başlık bulunmamaktadır. There is no article title in another language.)
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Makale Eklenme Tarihi:
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16.11.2015
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Okunma Sayısı:
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1
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Makale Özeti:
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Main objective of this work is to provide empirical evidence that implementing
ISO 9001:2008 and standards for accreditation required by Agency for Development of Higher
Education and Quality Assurance (HEA) is good way to achieve success on the way to improve
quality of higher education institution. In analytical part of this paper, mainly descriptive statistics
will be used since issue is related to presenting results of measurements conducted by institution
over years. List of HEI‟s (higher education institutions) indicators of quality will be analyzed over
years in order to compare institution‟s performance over years after implementing of ISO
9001:2008 and standards for accreditation required by HEA. Data was collected through annual
and semiannual reports of HEI conducted from 2009 to 2014. After comparative analysis of data
over years, trend line is obvious in following all quality indicators which is great empirical evidence
that implementation of ISO 9001:2008 and accreditation standards required by HEA are good way
to improve quality of HEI. Main contribution of this work to science is empirical evidence that
implementation of ISO 9001:2008 and accreditation criteria of HEA leads to increase of quality at
institution level. Also, it is good stimuli for future research, and it provides potential idea of
integrating ISO 9001:2008 and accreditation criteria with aim to create unique quality model for
HEIs in Bosnia and Herzegovina
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Alternatif Dilde Özet:
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Alternatif dilde abstract bulunmamaktadır. (There is no abstract in another language.)
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