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Makale Özeti:
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Although the Internet has received significant attention in recent years, voice is still
the most convenient and natural way of communicating between human to human or
human to computer. In voice applications, users may have different needs which will
require the ability of the system to reason, make decisions, be flexible and adapt to
requests during interaction. These needs have placed new requirements in voice
application development such as use of advanced models, techniques and
methodologies which take into account the needs of different users and
environments. The ability of a system to behave close to human reasoning is often
mentioned as one of the major requirements for the development of voice
applications.
In this paper, we present a framework for an intelligent voice-enabled e-Education
application and an adaptation of the framework for the development of a prototype
Course Registration and Examination (CourseRegExamOnline) module. This study is a
preliminary report of an ongoing e-Education project containing the following
modules: enrollment, course registration and examination, enquiries/information,
messaging/collaboration, e-Learning and library.
The CourseRegExamOnline module was developed using VoiceXML for the voice user
interface(VUI), PHP for the web user interface (WUI), Apache as the middle-ware and
MySQL database as back-end. The system would offer dual access modes using the
VUI and WUI.
The framework would serve as a reference model for developing voice-based eEducation
applications. The e-Education system when fully developed would meet the
needs of students who are normal users and those with certain forms of disabilities
such as visual impairment, repetitive strain injury (RSI), etc, that make reading and
writing difficult.
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